Terms of Service

Last updated: August 11, 2026

1. Overview

This website is operated by Printable Paws. Throughout the site, the terms “we,” “us,” and “our” refer to Printable Paws.

Printable Paws provides this website, including all information, tools, services, and digital products available through the site, subject to these Terms of Service.

By visiting our website and/or purchasing a product from us, you agree to be bound by these Terms of Service, together with any additional policies referenced herein, including our Privacy Policy and Return and Refund Policy.

Please read these Terms carefully before using our website or purchasing any product.

2. Eligibility and Use of the Website

By using this website, you represent that you have the legal capacity to enter into a binding agreement under the laws applicable to you or that you are using the website with the permission of a parent or legal guardian where required.

You may not use our website or products for any unlawful or unauthorized purpose.

You must not attempt to interfere with the security, operation, or functionality of the website.

3. Digital Products

Printable Paws primarily sells digital products, including PDF guides, eBooks, checklists, educational materials, and other downloadable content.

Unless explicitly stated otherwise on the relevant product page:

• Products are delivered electronically.
• No physical product will be shipped.
• Customers are responsible for providing a valid email address and compatible device/software necessary to access their purchase.
• Access or download instructions may be provided immediately after purchase and/or by email.

If you experience a problem accessing a purchased product, please contact support@printablepaws.store.

4. Personal-Use License

Purchasing a digital product gives you a limited, non-exclusive, non-transferable license to use the product for your own personal, non-commercial use unless otherwise expressly stated.

Purchasing a product does not transfer ownership of the intellectual property contained within that product.

You may download and store your purchased product for your own use and may print a reasonable number of copies for your personal use.

5. Prohibited Uses of Our Digital Products

Unless you have received our prior written permission, you may not:

• Resell, redistribute, sublicense, or commercially exploit our digital products.
• Share purchased files publicly or privately with others in a manner that substitutes for their own purchase.
• Upload our products to file-sharing websites, marketplaces, membership platforms, or other distribution services.
• Copy or reproduce substantial portions of our products for commercial purposes.
• Claim our products, designs, written content, or other materials as your own.
• Remove copyright notices or other proprietary markings.
• Modify our products for the purpose of reselling or redistributing them.

Unauthorized copying or distribution may violate applicable intellectual property laws.

6. Educational and Informational Purposes

Printable Paws provides general educational and informational content relating to puppies and dogs, including topics such as training, everyday care, safety, routines, and general wellbeing.

Our content is not veterinary or medical advice and is not intended to diagnose, treat, cure, or prevent any disease, injury, behavioral disorder, or other health condition.

Information contained in our products should not replace advice, diagnosis, or treatment from a qualified veterinarian, veterinary behaviorist, certified trainer, or other appropriately qualified professional.

If your puppy or dog is ill, injured, experiencing unusual symptoms, or you are concerned about their health or safety, seek appropriate professional veterinary assistance.

In an emergency, contact a veterinarian or appropriate emergency veterinary service promptly.

7. Individual Results

Every puppy and dog is different. Age, breed, health, temperament, environment, previous experiences, and other factors can influence training and behavioral outcomes.

We therefore do not guarantee specific results from following information or techniques contained in our products.

Customers remain responsible for deciding whether particular information or techniques are appropriate for their individual animal and circumstances.

8. Product Information

We aim to describe our digital products as accurately as reasonably possible.

Product previews, images, mockups, illustrations, page examples, and other promotional materials may be presented for illustrative purposes. Customers should review the product description before purchasing to understand what is included.

We reserve the right to correct errors or inaccuracies in product descriptions, pricing, or other information where permitted by applicable law.

9. Orders and Contract Formation

By submitting an order, you offer to purchase the selected product under these Terms.

Before submitting an order, you will have the opportunity to review the products selected and the price displayed at checkout.

After an order is successfully placed, an electronic order confirmation will be provided.

We reserve the right, where legally permitted, to refuse or cancel orders involving suspected fraud, unauthorized transactions, pricing or technical errors, misuse of the website, or other legitimate reasons. If we cancel a paid order without supplying the purchased product, the relevant payment will be refunded where appropriate.

Swiss e-commerce rules require the seller's identity/contact details, clear ordering steps, the ability to correct errors before ordering, and electronic confirmation of the order, so we'll also make sure Shopify itself is configured accordingly.

10. Prices and Payment

Prices are displayed in the currency shown on the website or at checkout.

The total amount payable will be displayed before you complete your purchase.

Payments are processed using payment providers available through our store. We do not directly control the processing systems of independent payment providers.

You agree to provide current, complete, and accurate purchase and payment information.

Any taxes or other charges will be handled and displayed as required by applicable law and the configuration of the store.

11. Refunds and Digital Purchases

Refunds, cancellations, and remedies relating to purchases are governed by our Return and Refund Policy, which forms part of these Terms.

Because digital products can generally be accessed immediately after purchase, different rules may apply to digital products compared with physical goods.

Nothing in these Terms or our Return and Refund Policy excludes or limits consumer rights that cannot lawfully be excluded or waived.

12. Intellectual Property

Unless otherwise stated, the website and its original content, including our digital products, written materials, graphics, branding, logos, designs, layouts, and other materials created or owned by Printable Paws are protected by applicable intellectual property laws.

No content may be copied, reproduced, redistributed, republished, sold, or commercially exploited except as expressly permitted by these Terms or with our prior written permission.

Third-party trademarks, content, or materials remain the property of their respective owners.

13. Third-Party Services

Our website may use or link to third-party services, including Shopify, payment processors, analytics providers, applications, and other technology providers.

Third-party services may operate under their own terms and privacy policies.

To the extent permitted by applicable law, Printable Paws is not responsible for the independent operation or content of third-party websites or services that we do not control.

14. Website Availability

We aim to keep our website and digital delivery systems available and functioning correctly, but uninterrupted or error-free availability cannot be guaranteed.

Temporary interruptions may occur because of maintenance, technical problems, third-party services, or circumstances beyond our reasonable control.

If a technical problem prevents you from receiving a product you purchased, contact us at support@printablepaws.store, and we will reasonably attempt to resolve the issue.

15. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and informational content are provided without guarantees beyond those expressly stated by us.

Nothing in these Terms excludes any statutory warranty, guarantee, conformity right, or other protection that cannot legally be excluded.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Printable Paws will not be liable for indirect, incidental, special, or consequential losses arising solely from use of our website or digital educational materials where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.

Nothing in these Terms removes your responsibility to obtain appropriate professional veterinary assistance where circumstances require it.

17. Privacy

Your submission and processing of personal information through the store is governed by our Privacy Policy.

Please review our Privacy Policy for information regarding how personal information is collected, used, disclosed, and protected.

18. Changes to Products and Services

We may update, modify, improve, discontinue, or replace products, website functionality, or services from time to time.

Where such a change affects an existing customer's mandatory contractual or consumer rights, those rights remain unaffected.

19. Changes to These Terms

We may update these Terms of Service to reflect changes to our business, products, technology, or legal requirements.

The current version will be published on this website with an updated revision date.

Changes will apply prospectively as required by applicable law and will not unlawfully remove rights already acquired under an existing purchase.

20. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where appropriate, while the remaining provisions will continue in effect.

21. Governing Law

These Terms are governed by the laws of Switzerland, subject to any mandatory consumer-protection laws that apply based on the customer's place of residence or other applicable rules.

Nothing in these Terms restricts a consumer from relying on mandatory rights or jurisdictions that cannot legally be waived.

This qualification is important: Swiss government guidance specifically notes that a consumer's statutory jurisdiction rights cannot simply be waived in advance.

22. Contact Information

Questions about these Terms of Service may be sent to:

Printable Paws
Email: support@printablepaws.store
Address: Buechstrasse 1, 5436 Würenlos, Switzerland